CLACCM - Implementing Cisco Advanced Call Control and Mobility Services

Course Description

The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) training provides you with knowledge about advanced call control and mobility services, focusing on Cisco Unified Communications Manager features such as Globalized Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, SIP URI call routing, Call Admission Control, Cisco Unified Communications Manager Express and SRST gateway technologies, Cisco Unified Border Element Call deployments, signaling and media protocols, and features such as call coverage and time of day routing.

This training prepares you for the 300-815 CLACCM exam. If passed, you earn the Cisco Collaboration Specialist – Collaboration Call Control and Mobility Implementation certification and you satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Collaboration certification. This training also earns you 40 Continuing Education (CE) credits toward recertification.

How You'll Benefit

This training will help you:
Gain the skills to deploy advanced call control and mobility services in Cisco Unified Communications Manager, CME and SRST, Cisco Unified Communications Manager Express and advanced SRST gateway technologies, and Cisco Unified Border Element.
Earn 40 CE credits toward recertification.

Who Should Enroll

Collaboration Engineers
Collaboration Administrators

What to Expect in the Exam

300-815 CLACCM: Implementing Cisco Advanced Call Control and Mobility Services is a 90-minute exam associated with the Cisco Collaboration Specialist – Collaboration Call Control and Mobility Implementation certification and satisfies the concentration exam requirement for the CCNP Collaboration certification.
The multiple-choice format tests your knowledge of advanced call control and mobility services, including:
Signaling and media protocols
CME/SRST gateway technologies
Cisco Unified Border Element
Call control and dial planning
Cisco Unified CM Call Control
Mobility

Course Objectives

Analyze and troubleshoot SIP and media protocol
Understand call recording options and implement time-of-day routing, call park, call pickup, and Meet-Me conferences in Cisco Unified Communications Manager
Describe call recording options in Cisco Unified Communications Manager
Describe how to implement call coverage in Cisco Unified Communications Manager
Describe how to configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
Describe how to configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
Describe how to implement Cisco Unified Communications Manager Express for SIP phones
Describe how to implement globalized call routing within and between Cisco Unified Communications Manager clusters
Describe how to implement advanced and enhanced SRST in Cisco Unified Communications Manager and Cisco IOS gateways
Describe how to implement CAC and AAR in Cisco Unified Communications Manager
Describe how to implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
Describe how to troubleshoot multisite Cisco Unified Communications Manager deployments
Describe how to implement ILS between Cisco Unified Communications Manager clusters and enable GDPR
Configure and troubleshoot Cisco Unified Border Element

Course Prerequisites

The knowledge and skills you are expected to have before attending this course can be found in the following Cisco Learning Offerings:
Understanding Cisco Collaboration Foundations (CLFNDU v1.0)
Implementing and Operating Cisco Collaboration Core Technologies (CLCOR v1.2)

Course Outline

Signaling and Media Protocols
Cisco Unified Communications Manager Supplemental Services
Call Coverage in Cisco Unified Communications Manager
Cisco Unified Communications Manager Extension Mobility
Cisco Unified Communications Manager Unified Mobility
Cisco Unified Communications Manager Express
Globalized Call Routing
Advanced Remote Site Survivability
Call Admission Control in Cisco Unified Communications Manager
URI Calling in Cisco Unified Communications Manager
Multisite Cisco Unified Communications Manager Deployments
Global Dial Plan Replication
Cisco Unified Border Element

Lab Outline

Analyze SIP, H.323, and Media Protocols
Troubleshoot SIP and Media Protocols
Implement Cisco Unified Communications Manager Supplemental Services
Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
Configure Cisco Unified Communications Manager Extension Mobility
Troubleshoot Cisco Unified Communications Manager Extension Mobility
Configure Cisco Unified Mobility
Troubleshoot Cisco Unified Mobility
Implement Endpoints in Cisco Unified Communications Manager Express
Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Implement Calling Privileges in Cisco Unified Communications Manager Express
Implement Globalized Call Routing
Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
Implement Advanced Survivable Remote Site Telephony
Implement CAC
Implement a URI-Based Dial Plan for Multisite Deployments
Troubleshoot Globalized Call Routing
Troubleshoot Call Admission Control
Implement Global Dial Plan Replication
Implement Cisco Unified Border Element
Troubleshoot Cisco Unified Border Element