CLICA — Implementing Cisco Collaboration Applications
CLICA - Implementing Cisco Collaboration Applications
Длительность обучения:
Instructor-led training: 5 days in the classroom with hands-on lab practice
E-learning: Equivalent of 5 days of classroom instruction
Кому следует посетить:
This course is designed primarily for professionals in the following job roles:
Collaboration engineers
Collaboration administrators
Предварительные требования:
Before taking this course, you should have the following knowledge and skills:
Basic understanding of networking technologies
Basic understanding of voice and video
Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks
The following Cisco courses can help you gain the knowledge you need to prepare for this course:
Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
Understanding Cisco Collaboration Foundations (CLFNDU)
Программа курса:
After taking this course, you should be able to:
Configure Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
Configure and troubleshoot Cisco Unity Express
Describe SSO for Cisco Unified Communications applications
Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
Configure and troubleshoot chat rooms and message archiving
Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM and Presence server
Configure call recording and monitoring
Дополнительно:
This class includes lecture sections and some self-study sections. In instructor-led classes, lectures are delivered in real-time, either in person or via video conferencing. In e-learning classes, the lectures are on recorded videos